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Home Breaking News

Sky Mobile down – with users experiencing internet problems

by wireopedia memeber
April 11, 2024
in Breaking News, UK News, World
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Sky Mobile down – with users experiencing internet problems
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Sky Mobile is down for some customers, with people experiencing issues with 3G, 4G and 5G services.

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Users reported not being able to use the internet on their phones at around 9am on Thursday morning.

One user on X wrote: “I have a phone that won’t work for anything if I turn off my WiFi and I need to leave for work soon.”

Downdetector, which measures outages, showed hundreds of people had reported issues.

A total of 65% of those users reported problems accessing the internet, while 30% had issues with their phone and 5% their TV.

Sky Mobile acknowledged the issue on X at 8.53am on Thursday morning.

They said: “We are aware that some Sky Mobile customers are experiencing issues with their 3G/4G/5G services.

“We are investigating the issue and we are sorry for any inconvenience this may be causing.”

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